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Spruson Monthly Client Performance and Project Reports
ManagementMonthly reporting of deliverables and achievements based on contract and SLA. Facilitated by Business Manager and Team Manager.
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Continuous Improvement at Work (Kaizen)
Company WideAn initiative to continuous improvement in processes, services, and work practices focusing on reducing issues, solving root causes, and constantly […]
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Mid-Year Review & Strategy Recalibration
Company WideComprehensive KPI mid-year evaluation, client contract review, target recalibration.
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Team Collaboration Meeting
Company WideCollaboration with other departments (raising of concerns, asking for support, solving issues and troubles) Facilitated and conducted by department representatives
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HFSE Monthly Client Performance and Project Reports
ManagementMonthly reporting of deliverables and achievements based on contract and SLA. Facilitated by Business Manager and Team Manager.
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Team Performance Reports & KPI Updates
Company WideMonthly performance reports, KPI updates, achievements of the month. Facilitated by Team Manager
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Skills Assessment Program
ManagementSkills gap analysis, development plan creation, mentor or buddy pairing setup. Facilitated by Team Manager