Vizserve Team Portal

Team Performance Reports & KPI Updates
2029-07-23
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager

Team Collaboration Meeting
2029-07-20, 2029-07-13, 2029-07-06, 2029-06-29
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

Spruson Submission of PGL Status Update
2029-07-20

Earliest For Payment Release (HFSE-AP)
2029-07-20, 2029-07-13, 2029-07-06, 2029-06-29

Cut-Off For Payment Scheduling (HFSE-AP)
2029-07-18, 2029-07-11, 2029-07-04, 2029-06-27

Department Process and Guidelines (Creation and Review)
2029-07-17 - 2029-07-20
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.

Company Process and Policy (Creation and Review)
2029-07-17 - 2029-07-20
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Skills Assessment Program
2029-07-11, 2029-06-27
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

Team Skills Development External Training
2029-07-10 - 2029-07-13
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Spruson S&F SOA Sending
2029-07-10

Team Internal Knowledge Sharing
2029-07-09
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

HFSE Monthly IT Security Audit
2029-07-02 - 2029-07-06

HFSE Monthly Client Performance and Project Reports
2029-06-29
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

Mid-Year Review & Strategy Recalibration
2029-06-28 - 2029-06-30
Comprehensive KPI mid-year evaluation, client contract review, target recalibration.

Continuous Improvement at Work (Kaizen)
2029-06-28
An initiative to continuous improvement in processes, services, and work practices focusing on reducing issues, solving root causes, and constantly refining how work is done.
Each members must submit and implement an improvement.

Spruson Monthly Client Performance and Project Reports
2029-06-28

Mid-Year Company Team Building
2029-06-26 - 2029-06-29
Company team building, trust exercises, values reinforcement

Quarterly All-Hands Meeting
2029-06-26 - 2029-06-27
Quarterly performance review, goal progress update, recognition ceremony. Alignment for the next Quarter.
Facilitated by Business Manager.

MTF/CDF Invoice Issuance (HFSE-AR)
2029-06-25 - 2029-06-26

HFSE QB Automation - Sending Invoice
2029-06-25 - 2029-06-26
