Vizserve Team Portal

Spruson Monthly Client Performance and Project Reports
2030-02-28, 2030-03-28
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

Earliest For Payment Release (HFSE-AP)
2030-03-01, 2030-03-08, 2030-03-15, 2030-03-22

Team Collaboration Meeting
2030-03-01, 2030-03-08, 2030-03-15, 2030-03-22
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

HFSE Monthly IT Security Audit
2030-03-04 - 2030-03-08

Cut-Off For Payment Scheduling (HFSE-AP)
2030-03-06, 2030-03-13, 2030-03-20, 2030-03-27

Skills Assessment Program
2030-03-06, 2030-03-20
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

HR Compensation Review
2030-03-06
Review compensation, benefits, salary adjustments, incentive programs

Spruson S&F SOA Sending
2030-03-10

Team Internal Knowledge Sharing
2030-03-11
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

Client Experience Survey & Improvement
2030-03-11 - 2030-03-15
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Team Skills Development External Training
2030-03-12 - 2030-03-15
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Company Process and Policy (Creation and Review)
2030-03-19 - 2030-03-22
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Department Process and Guidelines (Creation and Review)
2030-03-19 - 2030-03-22
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.

Spruson Submission of PGL Status Update
2030-03-20

Hari Raya Puasa
2030-03-21

Team Performance Reports & KPI Updates
2030-03-25
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager

HFSE QB Automation - Sending Invoice
2030-03-25 - 2030-03-26

MTF/CDF Invoice Issuance (HFSE-AR)
2030-03-25 - 2030-03-26

Quarterly All-Hands Meeting
2030-03-26 - 2030-03-27
Quarterly performance review, goal progress update, recognition ceremony. Alignment for the next Quarter.
Facilitated by Business Manager.
