Vizserve Team Portal

Team Collaboration Meeting
2027-03-19, 2027-03-12, 2027-03-05, 2027-02-26, 2027-02-19
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

Earliest For Payment Release (HFSE-AP)
2027-03-19, 2027-03-12, 2027-03-05, 2027-02-26, 2027-02-19

Cut-Off For Payment Scheduling (HFSE-AP)
2027-03-17, 2027-03-10, 2027-03-03, 2027-02-24

Department Process and Guidelines (Creation and Review)
2027-03-16 - 2027-03-19
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.

Company Process and Policy (Creation and Review)
2027-03-16 - 2027-03-19
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Skills Assessment Program
2027-03-10, 2027-02-24
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

Spruson S&F SOA Sending
2027-03-10

Team Skills Development External Training
2027-03-09 - 2027-03-12
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Client Experience Survey & Improvement
2027-03-08 - 2027-03-12
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Team Internal Knowledge Sharing
2027-03-08
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

HR Compensation Review
2027-03-03
Review compensation, benefits, salary adjustments, incentive programs

HFSE Monthly IT Security Audit
2027-03-01 - 2027-03-05

HFSE Monthly Client Performance and Project Reports
2027-02-26
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

MTF/CDF Invoice Issuance (HFSE-AR)
2027-02-25 - 2027-02-26

HFSE QB Automation - Sending Invoice
2027-02-25 - 2027-02-26

Spruson Monthly Client Performance and Project Reports
2027-02-25

Team Performance Reports & KPI Updates
2027-02-22
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager

Spruson Submission of PGL Status Update
2027-02-20
