Vizserve Team Portal

HFSE Monthly IT Security Audit
2027-01-04 - 2027-01-08

Team Collaboration Meeting
2027-01-01, 2026-12-25, 2026-12-18, 2026-12-11
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

Earliest For Payment Release (HFSE-AP)
2027-01-01, 2026-12-25, 2026-12-18, 2026-12-11

New Year's Day
2027-01-01

HFSE Monthly Client Performance and Project Reports
2026-12-30
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

Spruson Monthly Client Performance and Project Reports
2026-12-30

Skills Assessment Program
2026-12-30, 2026-12-16
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

Cut-Off For Payment Scheduling (HFSE-AP)
2026-12-30, 2026-12-23, 2026-12-16, 2026-12-09

MTF/CDF Invoice Issuance (HFSE-AR)
2026-12-25 - 2026-12-26

HFSE QB Automation - Sending Invoice
2026-12-25 - 2026-12-26

Christmas Day
2026-12-25

Spruson Submission of PGL Status Update
2026-12-20

Morning: Year-end Review and Next Year Overview
2026-12-18

Year-End Review & Strategy Planning
2026-12-16 - 2026-12-18
Comprehensive KPI year end evaluation, client contract review and strategic planning for the next year.

Client Experience Survey & Improvement
2026-12-14 - 2026-12-18
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Team Internal Knowledge Sharing
2026-12-14
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

HFSE 11yr Anniversary Posting Deadline
2026-12-10

Spruson S&F SOA Sending
2026-12-10

Team Skills Development External Training
2026-12-08 - 2026-12-11
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Primary T3 2nd Payment Reminder (HFSE-AR)
2026-12-08
