Vizserve Team Portal

Earliest For Payment Release (HFSE-AP)
2027-06-04, 2027-06-11, 2027-06-18, 2027-06-25

Team Collaboration Meeting
2027-06-04, 2027-06-11, 2027-06-18, 2027-06-25
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

HFSE Monthly IT Security Audit
2027-06-07 - 2027-06-11

Team Skills Development External Training
2027-06-08 - 2027-06-11
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Cut-Off For Payment Scheduling (HFSE-AP)
2027-06-09, 2027-06-16, 2027-06-23, 2027-06-30

Spruson S&F SOA Sending
2027-06-10

Team Internal Knowledge Sharing
2027-06-14
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

Client Experience Survey & Improvement
2027-06-14 - 2027-06-18
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Company Process and Policy (Creation and Review)
2027-06-15 - 2027-06-18
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Department Process and Guidelines (Creation and Review)
2027-06-15 - 2027-06-18
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.

Skills Assessment Program
2027-06-16
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

Spruson Submission of PGL Status Update
2027-06-20

Quarterly All-Hands Meeting
2027-06-22 - 2027-06-23
Quarterly performance review, goal progress update, recognition ceremony. Alignment for the next Quarter.
Facilitated by Business Manager.

Mid-Year Company Team Building
2027-06-22 - 2027-06-25
Company team building, trust exercises, values reinforcement

Spruson Monthly Client Performance and Project Reports
2027-06-24
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

Continuous Improvement at Work (Kaizen)
2027-06-24
An initiative to continuous improvement in processes, services, and work practices focusing on reducing issues, solving root causes, and constantly refining how work is done.
Each members must submit and implement an improvement.

Mid-Year Review & Strategy Recalibration
2027-06-24 - 2027-06-26
Comprehensive KPI mid-year evaluation, client contract review, target recalibration.

HFSE Monthly Client Performance and Project Reports
2027-06-25

HFSE QB Automation - Sending Invoice
2027-06-25 - 2027-06-26

MTF/CDF Invoice Issuance (HFSE-AR)
2027-06-25 - 2027-06-26

Team Performance Reports & KPI Updates
2027-06-28
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager
