Spruson Submission of PGL Status Update
2028-05-20, 2028-06-20

Team Performance Reports & KPI Updates
2028-05-22
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager

Cut-Off For Payment Scheduling (HFSE-AP)
2028-05-24, 2028-05-31, 2028-06-07, 2028-06-14

Spruson Monthly Client Performance and Project Reports
2028-05-25
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

HFSE QB Automation - Sending Invoice
2028-05-25 - 2028-05-26

MTF/CDF Invoice Issuance (HFSE-AR)
2028-05-25 - 2028-05-26

Earliest For Payment Release (HFSE-AP)
2028-05-26, 2028-06-02, 2028-06-09, 2028-06-16

Team Collaboration Meeting
2028-05-26, 2028-06-02, 2028-06-09, 2028-06-16
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

HFSE Monthly Client Performance and Project Reports
2028-05-26

Skills Assessment Program
2028-05-31, 2028-06-14
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

Vesak Day
2028-06-01

HFSE Monthly IT Security Audit
2028-06-05 - 2028-06-09

HR Compensation Review
2028-06-07
Review compensation, benefits, salary adjustments, incentive programs

Spruson S&F SOA Sending
2028-06-10

Team Internal Knowledge Sharing
2028-06-12
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

Client Experience Survey & Improvement
2028-06-12 - 2028-06-16
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Team Skills Development External Training
2028-06-13 - 2028-06-16
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Company Process and Policy (Creation and Review)
2028-06-20 - 2028-06-23
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Department Process and Guidelines (Creation and Review)
2028-06-20 - 2028-06-23
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.
