Vizserve Team Portal

Company Process and Policy (Creation and Review)
2027-09-21 - 2027-09-24
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Spruson Submission of PGL Status Update
2027-09-20, 2027-08-20

Team Collaboration Meeting
2027-09-17, 2027-09-10, 2027-09-03, 2027-08-27, 2027-08-20
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

Earliest For Payment Release (HFSE-AP)
2027-09-17, 2027-09-10, 2027-09-03, 2027-08-27, 2027-08-20

Cut-Off For Payment Scheduling (HFSE-AP)
2027-09-15, 2027-09-08, 2027-09-01, 2027-08-25

Team Skills Development External Training
2027-09-14 - 2027-09-17
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Client Experience Survey & Improvement
2027-09-13 - 2027-09-17
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Team Internal Knowledge Sharing
2027-09-13
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

Spruson S&F SOA Sending
2027-09-10

Skills Assessment Program
2027-09-08, 2027-08-25
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

HFSE Monthly IT Security Audit
2027-09-06 - 2027-09-10

HR Compensation Review
2027-09-01
Review compensation, benefits, salary adjustments, incentive programs

HFSE Monthly Client Performance and Project Reports
2027-08-27
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

Spruson Monthly Client Performance and Project Reports
2027-08-26

MTF/CDF Invoice Issuance (HFSE-AR)
2027-08-25 - 2027-08-26

HFSE QB Automation - Sending Invoice
2027-08-25 - 2027-08-26

Team Performance Reports & KPI Updates
2027-08-23
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager
