Vizserve Team Portal

HFSE QB Automation - Sending Invoice
2030-08-25 - 2030-08-26

MTF/CDF Invoice Issuance (HFSE-AR)
2030-08-25 - 2030-08-26

Team Performance Reports & KPI Updates
2030-08-26, 2030-09-23
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager

Cut-Off For Payment Scheduling (HFSE-AP)
2030-08-28, 2030-09-04, 2030-09-11, 2030-09-18

Spruson Monthly Client Performance and Project Reports
2030-08-29
Monthly reporting of deliverables and achievements based on contract and SLA.
Facilitated by Business Manager and Team Manager.

Earliest For Payment Release (HFSE-AP)
2030-08-30, 2030-09-06, 2030-09-13, 2030-09-20

Team Collaboration Meeting
2030-08-30, 2030-09-06, 2030-09-13, 2030-09-20
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

HFSE Monthly Client Performance and Project Reports
2030-08-30

HFSE Monthly IT Security Audit
2030-09-02 - 2030-09-06

Skills Assessment Program
2030-09-04, 2030-09-18
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

HR Compensation Review
2030-09-04
Review compensation, benefits, salary adjustments, incentive programs

Team Internal Knowledge Sharing
2030-09-09
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

Client Experience Survey & Improvement
2030-09-09 - 2030-09-13
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Spruson S&F SOA Sending
2030-09-10

Team Skills Development External Training
2030-09-10 - 2030-09-13
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Company Process and Policy (Creation and Review)
2030-09-17 - 2030-09-20
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Department Process and Guidelines (Creation and Review)
2030-09-17 - 2030-09-20
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.

Spruson Submission of PGL Status Update
2030-09-20

Quarterly All-Hands Meeting
2030-09-24 - 2030-09-25
Quarterly performance review, goal progress update, recognition ceremony. Alignment for the next Quarter.
Facilitated by Business Manager.
