Vizserve Team Portal

Earliest For Payment Release (HFSE-AP)
2030-12-06, 2030-12-13, 2030-12-20, 2030-12-27, 2031-01-03

Team Collaboration Meeting
2030-12-06, 2030-12-13, 2030-12-20, 2030-12-27, 2031-01-03
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles)
Facilitated and conducted by department representatives

Team Internal Knowledge Sharing
2030-12-09
Team members share their expertise, processes, and best practices with colleagues through sessions, documentation, and presentation.
Facilitated by designated team members

Client Experience Survey & Improvement
2030-12-09 - 2030-12-13
Distribute Online surveys, collect feedback, implement improvements, track satisfaction

Spruson S&F SOA Sending
2030-12-10

Team Skills Development External Training
2030-12-10 - 2030-12-13
Technical skills workshops, soft skills development, compliance training sessions.
Taken by members based on individual training plan.

Cut-Off For Payment Scheduling (HFSE-AP)
2030-12-11, 2030-12-18, 2030-12-25, 2031-01-01

Skills Assessment Program
2030-12-11, 2030-12-25
Skills gap analysis, development plan creation, mentor or buddy pairing setup.
Facilitated by Team Manager

Year-End Review & Strategy Planning
2030-12-18 - 2030-12-20
Comprehensive KPI year end evaluation, client contract review and strategic planning for the next year.

Spruson Submission of PGL Status Update
2030-12-20

Christmas Day
2030-12-25

HFSE QB Automation - Sending Invoice
2030-12-25 - 2030-12-26

MTF/CDF Invoice Issuance (HFSE-AR)
2030-12-25 - 2030-12-26

New Year's Day
2031-01-01

HFSE Monthly IT Security Audit
2031-01-06 - 2031-01-10

Company Process and Policy (Creation and Review)
2031-01-21 - 2031-01-24
Create, review and update all SOPs, refresh HR policies, document improvements.
Facilitated by Business Manager and Team Manager

Department Process and Guidelines (Creation and Review)
2031-01-21 - 2031-01-24
Create, review and update all department SOPs, Guidelines and document improvements.
Facilitated by department members.

Team Performance Reports & KPI Updates
2031-01-27
Monthly performance reports, KPI updates, achievements of the month.
Facilitated by Team Manager
