Client Experience Survey & Improvement
Company Wide
Distribute Online surveys, collect feedback, implement improvements, track satisfaction
Distribute Online surveys, collect feedback, implement improvements, track satisfaction
Comprehensive KPI year end evaluation, client contract review and strategic planning for the next year.
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles) Facilitated and conducted by department representatives
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles) Facilitated and conducted by department representatives