Department Process and Guidelines (Creation and Review)
Company Wide
Create, review and update all department SOPs, Guidelines and document improvements. Facilitated by department members.
Create, review and update all department SOPs, Guidelines and document improvements. Facilitated by department members.
Skills gap analysis, development plan creation, mentor or buddy pairing setup. Facilitated by Team Manager
Collaboration with other departments (raising of concerns, asking for support, solving issues and troubles) Facilitated and conducted by department representatives
Monthly reporting of deliverables and achievements based on contract and SLA. Facilitated by Business Manager and Team Manager.